Executive Growth Forum Case Summary: Transportation, 2018 “In a world of rapidly increasing competition, understanding customer behavior and building loyalty is essential for future success.” […]
“Change is the only constant” especially today as technology, competition and uncertain political environments threaten disruption of all traditional businesses. Future-readiness and even survival requires organizational agility, co-creation of new solutions with customers and partners and empowering leadership. Leaders of legacy businesses with well-honed processes, traditional [...]