Winning back the Retail Customer – It’s Not Too Late
While the demise of traditional retailers such as Sears, is often attributed to technology growth, the real killer is lack of attention to customer experience, choice and market direction. […]
Future-ready Sales Success
With the wide-spread growth of tools for customer behavior tracking and engagement, many buyers have become accustomed to ‘offers’ and opportunities to expand, enhance or replace solutions even before they realize they have needs! […]
Traditional Company Spins Out Team for Disruptive Innovation: EGA
Executive Growth Forum Case Summary: Consumer A traditional 100+ year-old business recognized the need to innovate to avoid disruption from an increasing number of direct to consumer digital solution providers. […]