Business Need:
- Slow growth in customers and sales post COVID-19 pandemic
- Needed to rebuild the employee motivation and engagement to achieve high performance, despite remote working
- Due to recent merger, needed to establish one culture and ways of working across the organization
Specific Actionable Challenge:
How to build and maintain a company culture of family-feeling and high performance to achieve goals in Post COVID -19 world?
Gained:
- Insights on how to align people’s personal and company values
- Framework to empower people; define culture; agree on USPs and have top leaders own the challenge (3C Framework)
- Coaching on how to best hold 1-1s sessions with seniors to understand their desires; gain their support in building success
Results:
- Member incorporated EGC insights and went on to hold 1:1 with leadership team and a company-wide retreat
- Updated the company USP and restructured teams to better serve the customer
- 30% increase in sales and 100% increase in employee satisfaction
- Went on to successfully complete two more mergers
SAC Owner’s feedback: “I leave each EGC energized and inspired. Gaining global perspectives and accountability for application of learning in the real world is highly unique to EGA.”