Business Need:
Measurable returns on investment in innovation projects and pilots
Approach:
Innovation Hub to incubate new offerings and business models for service firm
Achieved Before EGC:
Two year development of new online business offering with strong customer engagement and empowered team ready to implement globally
Challenge:
Lacking executive leadership support for implementation ( due to disruption of traditional business model)
Gained:
New approaches to anchor solution to business goals and executive incentives
Result:
- Executive support, resources and incentives for implementation of new offering for a segmented target audience
- New approaches to evaluate impact of new business initiatives
- Increased commitment and productivity of innovation team